February 10, 2021

News

Health Plans Must Go Beyond the ONC Mandate and Prioritize Member Experience

We are all frustrated when there’s a glitch with our online banking, or if bandwidth problems interfere with streaming the movie we want to watch. Imagine how individuals will react when the results of a cancer screening don’t find their way into Apple Health or Google Health, where such information is supposed to be easy to find. Or worse, if an individual is given the wrong information about a cancer diagnosis.